Empowering the Freelance Economy

This is how Managed Service Companies target uninformed and unsuspecting freelancers

Managed Service Companies can cost freelancers thousands of pounds in back taxes
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Freelancers face potentially devastating tax bills due to complex “Managed Service Company” rules

HMRC has issued a stark warning to freelancers, contractors, and consultants about the dangers of “Managed Service Companies” (MSCs). These complex tax arrangements could leave unsuspecting independent workers facing unexpected tax bills reaching tens of thousands of pounds.

MSCs, often promoted by third-party providers, can lead to HMRC deeming a freelancer’s income as subject to PAYE tax and National Insurance, potentially reclaiming up to 40% of earnings. This new guidance comes amidst an ongoing HMRC investigation into over 1,000 contract workers suspected of breaching MSC legislation.

What are Managed Service Companies?

Introduced in 2007, the MSC legislation aims to prevent tax avoidance schemes where freelancers operate through limited companies controlled by a third party, often an accountant. HMRC argues that if a freelancer’s business is effectively managed by someone else, they shouldn’t enjoy the tax benefits of self-employment.

“These notoriously complex tax rules can leave freelancers with staggering tax bills, often through no real fault of their own,” warns Seb Maley, CEO of tax compliance expert Qdos. “All too often, these unsuspecting freelancers have been advised to work via MSCs by third parties.”

How to spot a Managed Service Company (MSC)

MSC products often share these common features according to HMRC:

  • Aggressive advertising: They use eye-catching tactics like internet pop-ups with promises of maximizing your take-home pay
  • Pressure to incorporate: They strongly encourage you to set up a company, become a shareholder, take a minimal salary, and receive the remainder of your income as dividends. This is often a central theme in their marketing materials
  • Standardised solutions: MSCs are typically “off-the-shelf” products, not tailored to your specific needs or circumstances
  • Variable fees: The fees charged often fluctuate based on your working status, increasing when you’re working and decreasing during periods of inactivity
  • Tax-focused software: Unlike standard accounting software, MSC products prioritize tax optimization, often using algorithms to determine the most advantageous tax outcome
  • Ongoing financial benefit for the third party: The MSC provider’s fees are based on your income, not just repeat business
  • Control over service provision: The MSC provider influences or controls how you deliver your services
  • Control over payment: The MSC provider influences or controls how you receive payment
  • Control over company finances: The MSC provider influences or controls your company’s finances or activities
  • Gives or promotes an undertaking to make good any tax loss
  • For more detailed information you can read the relevant sections of the Employment Status Manual (ESM3500).

Example of an MSC Provider Interaction

Consider Katie, a courier driver, who encounters an online advertisement for “Company-U-Like.” This company promises to:

  • Maximise take-home pay with minimal effort
  • Enable workers to be their own boss

Company-U-Like highlights its “special online portal” that allows users to bypass administrative tasks for a small monthly fee.

Intrigued, Katie contacts Company-U-Like for a demonstration of their “Go-Beyond” software. They emphasise how the software can:

  • Simplify company administration
  • Reduce tax liability

Katie is advised to establish a company to provide her courier services and receive dividends. The software is promoted for its ability to deliver the most tax-efficient outcome once the company is operational.

Following this advice, Katie registers “KT1 ABC Ltd” and subscribes to the “Go-Beyond” online portal, subject to a variable fee structure.

In this scenario, KT1 ABC Ltd would be considered an MSC, and the payments made to Katie would be classified as employment income under the relevant tax regulations.


Freelancers are urged to be vigilant and seek expert guidance if they have any concerns about their current working arrangements.

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